Once you have booked your family adventure, you may find this section helpful in planning your trip. It contains useful information from packing lists and directions to arrival and departure times and some handy FAQs.
If there is anything else you would like to know, please feel free to get in touch.
We look forward to welcoming you to Kingswood and hope you have a fantastic family break!
Speak Up Speak Out
We are committed to safeguarding young people and their families and have Designated Safeguarding Leads on centre.
You'll see the 'Speak Up Speak Out' logo on the badges of all our trained team members and on posters around the centre.
We actively encourage young people to voice any concerns and to never be afraid to ask for help. If anyone has concerns about anyone else's wellbeing or safety whether on a Kingswood centre or not, whilst guests are in our care we encourage openness, we're qualified to listen and we encourage expression - we can either help them seek an appropriate route or point them in the right direction for assistance.
We are a Member of ABTA: Kingswood Learning and Leisure Group Limited ABTA membership number Y6473; Kingswood Colomendy Limited ABTA membership number Y6474. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com